contact us today Call us on: 07947161077 Email us on: fun@cambridgebouncycastles.co.uk

FAQ

Here are answers to some of the most common questions we receive about our luxury toilet hire services, designed to help make your event planning smoother and stress-free.

Do I need a water supply for the toilets?

No, you don't. All our units are delivered with a fresh water supply. For more details on our units' features, visit our Luxury Units page.

Will I need to provide an electricity supply?

Yes, our luxury toilets need an electricity supply to operate the lights and flushing mechanisms. A single 13amp socket is adequate. We can supply a power lead, ideally within 30 metres of the setup location.

Is setup included in the service?

Absolutely. We deliver and set up the luxury toilets at your event location at the agreed times. Learn more about our delivery and setup process on our Services page.

Do you supply soap and tissues?

Yes, all our units come fully stocked with high-quality hand soap, plush hand towels, and toilet tissues. Check out what else is included with our units on our Amenities page.

When will the toilets be delivered and collected?

Delivery and collection schedules are discussed and confirmed with you the week before your event to ensure seamless integration with your event timings.

What kind of access is required for delivery?

We require access sufficient for the unit and a 4x4 vehicle used for delivery and collection. Our setup flexibility is detailed on our Delivery & Setup page.

What happens if there's an issue during my event?

Our professional staff are on call 24/7 to provide assistance. We offer phone advice or, if necessary, can visit the site to resolve any issues for your peace of mind. For more on our customer support, visit our Support page.

What kinds of events do you work at?

We cater to a wide range of events, including weddings, corporate events, parties, festivals, and more. Each event type benefits from our tailored approach to luxury toilet hire. Discover more about the events we service on our Events page.